Availity incident

CAPITALBLUECROSS - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on August 10, 2026 affecting CAPITALBLUECROSS, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2026, 08:05 AM UTC
Resolved
Aug 10, 2026, 08:05 AM UTC
Duration
—
Detected by Pingoru
Aug 10, 2026, 08:05 AM UTC

Affected components

CAPITALBLUECROSS

Update timeline

  1. resolved Aug 10, 2026, 08:05 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: As of 8/10/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.