Automox Outage History

The third-party outage has been resolved and docs.automox.com is now available.

The issue causing the Automox console not to load has been resolved.

The issue impacting Splashtop RMM on MacOS has been resolved. We have removed the temporary workaround that prevented patching, and normal functionality has been restored. Splashtop RMM updates can now be applied as expected.

Between March 9, 2026 9:30 PM UTC and March 10, 2026 10:00 AM UTC, some customers may have experienced intermittent errors when viewing policy results. Automox has identified the cause and is working on remediation efforts. **Impact:** Historical Policy Results data from approximately September 20, 2025 through February 2026 may appear incomplete or unavailable while restoration is in progress. **Current Status:** Policy execution and reporting is currently operating normally without service degradation. All data is fully available and the system is processing normally.

The issue causing the elevated error rates has been resolved.

Automox has implemented a fix to address issues with service deployment that did not go as expected. **Current Status:** Our engineering team is working to fix the root cause.

The issue causing Automox console availability issues has been resolved. **Current Status:** Automox Engineering team is working to identify the root cause.

The issue affecting policy compliance has been resolved.

The issue causing degraded performance in the Automox console has been resolved.

The issue causing errors affecting the Automox console. Has been resolved. **Current Status:** Our engineering team is working to identify the root cause.

Automox has identified the cause of connection issues with the Automox API and implemented a fix. The incident is resolved. **Impact:** Users may experience out-of-date data in the console and degraded policy performance as the Automox platform catches up over the next few hours. **Current Status:** Our engineering team is working to identify the root cause.

The issue causing problems with agents and users connecting to the Automox API. Has been resolved. **Impact:** Users may have experienced missed or delayed policy executions. **Current Status:** Our engineering team is working to identify the root cause."

The cause of the console outage has been identified and resolved. Cloudflare has restored the service, and the modifications implemented in the Automox platform to address the outage effects have been reversed.

The issue causing degraded patching execution times. Has been resolved.

The issue causing delayed policy executions has been resolved, and policy runs are now completing as expected.

The issue causing Run Now commands to take longer than expected to return is resolved. **Current Status:** Our engineering team is working to identify the root cause.

The issue causing an outage affecting Otto AI. Has been resolved.

The issue causing blocked policy creation and updates via the web console. Has been resolved.

Automox identified an issue this morning that may have affected policy scheduling. This was shortly resolved due to efforts by our Engineering team. **Impact:** Users may experience missed or delayed policy execution and compliance. **Current Status:** Our Engineering team has resolved any ongoing issues and will keep monitoring.

Automox has implemented a fix to address the issues affecting policy reporting. The issue has been resolved.

Automox has implemented a fix to address the issues affecting policy reporting. The issue has been resolved.

The issue causing the remote control outage has been resolved.

The issue causing degraded patching has been resolved. Customers that had missed patched windows enabled will have their patches automatically applied during the next checkin.

The issue affecting worklet signing has been resolved.

The issue that was causing degraded system performance affecting policy processing has been mitigated. **Impact:** No continuing customer impact is expected **Current Status:** The Automox engineering team is investigating the root cause of the incident and identifying all necessary actions to prevent the issue from recurring.