Automattic incident

Increased errors for AMS traffic

Major Resolved View vendor source →

Automattic experienced a major incident on July 15, 2026, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2026, 08:00 PM UTC
Resolved
Jul 15, 2026, 09:00 PM UTC
Duration
1h
Detected by Pingoru
Jul 15, 2026, 08:00 PM UTC

Update timeline

  1. resolved Jul 15, 2026, 09:00 PM UTC

    Between 20:00 and 21:00 UTC, routine upgrades unexpectedly affected two cache hosts in Amsterdam (AMS), causing elevated error rates for a small subset of WP Cloud sites and select requests routing through these particular edge cache hosts. We have identified the issue and are taking steps to prevent it from recurring.