Automattic incident

Increased errors for AMS traffic

Major Resolved View vendor source →

Automattic experienced a major incident on July 16, 2026, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2026, 07:07 AM UTC
Resolved
Jul 16, 2026, 07:44 AM UTC
Duration
37m
Detected by Pingoru
Jul 16, 2026, 07:07 AM UTC

Update timeline

  1. resolved Jul 16, 2026, 07:44 AM UTC

    Between 07:07 and 07:44 UTC, routine upgrades continued to affect two cache hosts in Amsterdam (AMS), causing elevated error rates for a small subset of WP Cloud sites and select requests routing through these particular edge cache hosts. Mitigations are in place to avoid recurrence.