Automatiq Sync App experienced a minor incident on October 30, 2023 affecting Distribution and Processing, lasting 2h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Distribution and Processing
Update timeline
- monitoring Oct 30, 2023, 09:11 PM UTC
Vivid Seats has acknowledged that Skybox POS is currently experiencing latency, which will impact properly seeing updated information reflected for inventory, invoices, purchases, and any other relevant data. They are aware of the issues and working to resolve those.
- resolved Oct 30, 2023, 11:38 PM UTC
Vivid Seats has confirmed that a fix has been implemented and we're seeing successfully updated information reflected on inventory, invoices, and purchases. If you still see any issues please reach out using the in-app chat or via email.