Automatiq Sync App experienced a minor incident on November 8, 2023 affecting Transfers, Crawls. Transferless Delivery & Mobile QR Creation, lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
Transfers, Crawls. Transferless Delivery & Mobile QR Creation
Update timeline
- identified Nov 08, 2023, 06:42 PM UTC
We have identified an AXS issue where certain tokens aren't being returned at the necessary intervals. Our team is investigating this further and will post updates as soon as we have more information.
- monitoring Nov 08, 2023, 08:10 PM UTC
Our development team has deployed updates to help address the issues with AXS, and we are seeing success on our end. If you continue to experience issues, please reach out via the in-app chat
- resolved Nov 09, 2023, 02:43 AM UTC
Our team pushed out changes to allow AXS crawls and transfers to return to normal.