Automatiq Sync App experienced a minor incident on November 15, 2023 affecting Transfers, Crawls. Transferless Delivery & Mobile QR Creation, lasting 3h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 15, 2023, 09:03 PM UTC
Vivid Seats has acknowledged that Skybox POS is currently experiencing latency, which will impact properly seeing updated information reflected for inventory, invoices, purchases, and any other relevant data. They are aware of the issues and working to resolve those.
- monitoring Nov 15, 2023, 11:04 PM UTC
Vivid Seats has confirmed that a fix has been implemented and we're seeing successfully updated information reflected on inventory, invoices, and purchases. If you still see any issues please reach out using the in-app chat or via email.
- resolved Nov 16, 2023, 02:53 AM UTC
This incident has been resolved.