Automatiq Sync App experienced a major incident on January 12, 2024 affecting Transfers, Crawls. Transferless Delivery & Mobile QR Creation, lasting 2h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jan 12, 2024, 12:08 AM UTC
Vivid Seats has acknowledged that Skybox POS is currently experiencing latency, which will impact properly seeing updated information reflected for inventory, invoices, purchases, and any other relevant data. They are aware of the issues and working to resolve them. We will update this statuspage as soon as we have more information.
- monitoring Jan 12, 2024, 12:28 AM UTC
Vivid Seats has confirmed the issues have been resolved and we're seeing successful transactions on our end. We will continue to monitor performance and re-open this incident if issues continue. If you are still seeing issues on your end please reach out via email or chat support.
- resolved Jan 12, 2024, 02:34 AM UTC
This incident has been resolved.