Automatiq Sync App incident

Inventory Export Latency

Minor Resolved View vendor source →

Automatiq Sync App experienced a minor incident on February 5, 2024 affecting Distribution and Processing, lasting 23h 6m. The incident has been resolved; the full update timeline is below.

Started
Feb 05, 2024, 07:33 PM UTC
Resolved
Feb 06, 2024, 06:40 PM UTC
Duration
23h 6m
Detected by Pingoru
Feb 05, 2024, 07:33 PM UTC

Affected components

Distribution and Processing

Update timeline

  1. investigating Feb 05, 2024, 07:33 PM UTC

    We have received reports of some inventory not showing up on marketplaces and are currently investigating the latency we're seeing in inventory exports. Our team is currently investigating this issue and we'll provide updates as soon as we have more information.

  2. monitoring Feb 05, 2024, 08:56 PM UTC

    Our development team has resolved the latency issues seen for inventory distribution/exporting but is continuing to actively monitor to ensure those issues are resolved completely.

  3. resolved Feb 06, 2024, 06:40 PM UTC

    This incident has been resolved.