Automatiq Sync App incident

Issues with Mobile QR Creation for Paciolan Events

Minor Resolved View vendor source →

Automatiq Sync App experienced a minor incident on February 20, 2024 affecting Transfers, Crawls. Transferless Delivery & Mobile QR Creation, lasting 3d 4h. The incident has been resolved; the full update timeline is below.

Started
Feb 20, 2024, 06:03 PM UTC
Resolved
Feb 23, 2024, 10:41 PM UTC
Duration
3d 4h
Detected by Pingoru
Feb 20, 2024, 06:03 PM UTC

Affected components

Transfers, Crawls. Transferless Delivery & Mobile QR Creation

Update timeline

  1. identified Feb 20, 2024, 06:03 PM UTC

    We are aware of issues with Mobile QR creation for Paciolan events and are actively working on a fix for this. This is also affecting the generation of transferless links. In the interim, please ensure you use mobile transfers for orders that can't render a QR. We will update this status page as we have more information.

  2. resolved Feb 23, 2024, 10:41 PM UTC

    Paciolan QR rendering services should be functioning as expected at this time.