Automatiq Sync App incident

TM/ AM Errors

Notice Resolved View vendor source →

Automatiq Sync App experienced a notice incident on February 27, 2024 affecting Transfers, Crawls. Transferless Delivery & Mobile QR Creation, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
Feb 27, 2024, 05:59 PM UTC
Resolved
Feb 27, 2024, 09:07 PM UTC
Duration
3h 8m
Detected by Pingoru
Feb 27, 2024, 05:59 PM UTC

Affected components

Transfers, Crawls. Transferless Delivery & Mobile QR Creation

Update timeline

  1. investigating Feb 27, 2024, 05:59 PM UTC

    We are investigating an increase in the reports of TM/AM login errors causing crawls to fail. We will post any updates as soon as we have them to this status page.

  2. monitoring Feb 27, 2024, 06:36 PM UTC

    A fix has been implemented and we're seeing success across accounts. Please reach out to support if you continue to see any issues with AM accounts.

  3. resolved Feb 27, 2024, 09:07 PM UTC

    This incident has been resolved.