Automatiq Sync App experienced a major incident on March 6, 2024 affecting Transfers, Crawls. Transferless Delivery & Mobile QR Creation, lasting 1h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Transfers, Crawls. Transferless Delivery & Mobile QR Creation
Update timeline
- investigating Mar 06, 2024, 03:16 PM UTC
Our team is aware of an increase in errors in TM/AM crawls and is looking into the cause of these issues. We'll post an update as soon as we have more information.
- investigating Mar 06, 2024, 03:28 PM UTC
We are continuing to investigate this issue.
- resolved Mar 06, 2024, 04:54 PM UTC
Our team has implemented a potential fix for the previously reported issue. Initial observations indicate a positive change in the system's performance. We will continue to closely monitor the situation to ensure the sustained effectiveness of the implemented solution.