Automatiq Sync App incident

TM/AM Crawl Issues

Major Resolved View vendor source →

Automatiq Sync App experienced a major incident on October 30, 2023 affecting Transfers, Crawls. Transferless Delivery & Mobile QR Creation, lasting 98d 22h. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2023, 07:57 PM UTC
Resolved
Feb 06, 2024, 06:40 PM UTC
Duration
98d 22h
Detected by Pingoru
Oct 30, 2023, 07:57 PM UTC

Affected components

Transfers, Crawls. Transferless Delivery & Mobile QR Creation

Update timeline

  1. investigating Oct 30, 2023, 07:57 PM UTC

    We are aware of and investigating issues with AM/TM crawls that are long pending or failing to complete. This is a priority item for our development team and we'll post updates as soon as we have more information.

  2. resolved Feb 06, 2024, 06:40 PM UTC

    This incident has been resolved.