Automatiq Sync App experienced a major incident on July 19, 2024 affecting Transfers, Crawls. Transferless Delivery & Mobile QR Creation, lasting 2h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Transfers, Crawls. Transferless Delivery & Mobile QR Creation
Update timeline
- identified Jul 19, 2024, 02:08 PM UTC
TM has confirmed there are issues this morning with Trade Desk POS accounts. Their team is aware and working on resolving the issue. Currently, we cannot send transfers through the Trade Desk fallback, but regular TM transfers are working. We'll post any updates we receive from the TM team.
- resolved Jul 19, 2024, 04:21 PM UTC
This incident looks to be resolved and we're seeing Trade Desk fallback transfers complete successfully. If you see any persisting issues please reach out to support via chat or through email at [email protected]