Automatiq Sync App experienced a minor incident on August 16, 2024 affecting Transfers, Crawls. Transferless Delivery & Mobile QR Creation, lasting 21h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Transfers, Crawls. Transferless Delivery & Mobile QR Creation
Update timeline
- investigating Aug 16, 2024, 07:41 PM UTC
We have observed extended durations for TM sweeps and our team is currently investigating the issue. We will provide an update as soon as we have more information.
- monitoring Aug 16, 2024, 08:48 PM UTC
The development team has been implementing additional adjustments for TM-related crawls and transfers, and we are now observing improvements in job processing. We will continue to monitor the situation closely.
- resolved Aug 17, 2024, 04:45 PM UTC
This incident has been resolved.