Automatiq Sync App incident

AXS Resale Order latency

Minor Resolved View vendor source →

Automatiq Sync App experienced a minor incident on May 16, 2025 affecting Distribution and Processing, lasting 2d 17h. The incident has been resolved; the full update timeline is below.

Started
May 16, 2025, 06:16 PM UTC
Resolved
May 19, 2025, 11:21 AM UTC
Duration
2d 17h
Detected by Pingoru
May 16, 2025, 06:16 PM UTC

Affected components

Distribution and Processing

Update timeline

  1. identified May 16, 2025, 06:16 PM UTC

    We've identified issues with AXS Resale order latency coming from the AXS side and are working with the AXS team to get these resolved.

  2. resolved May 19, 2025, 11:21 AM UTC

    This incident has been resolved.