Automatiq Sync App incident

AXS Fulfillment Issues

Minor Resolved View vendor source →

Automatiq Sync App experienced a minor incident on May 29, 2025 affecting Distribution and Processing and Transfers, Crawls. Transferless Delivery & Mobile QR Creation, lasting 20h 41m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2025, 05:08 PM UTC
Resolved
May 30, 2025, 01:49 PM UTC
Duration
20h 41m
Detected by Pingoru
May 29, 2025, 05:08 PM UTC

Affected components

Distribution and ProcessingTransfers, Crawls. Transferless Delivery & Mobile QR Creation

Update timeline

  1. investigating May 29, 2025, 05:08 PM UTC

    We've identified an issue with AXS transfers failing due to "Service Unavailable" errors on their API, and working with them to reach a resolution.

  2. resolved May 30, 2025, 01:49 PM UTC

    AXS transfer & resale issues should now be resolved and orders should be fulfilling