Automatiq Sync App incident

Seatgeek errors on crawls and transfers

Automatiq Sync App experienced a minor incident on June 18, 2025 affecting Transfers, Crawls. Transferless Delivery & Mobile QR Creation, lasting 19h 50m. The incident has been resolved; the full update timeline is below.

Started: Jun 18, 2025, 08:52 PM UTC
Resolved: Jun 19, 2025, 04:43 PM UTC
Duration: 19h 50m
Detected by Pingoru: Jun 18, 2025, 08:52 PM UTC

Affected components

Transfers, Crawls. Transferless Delivery & Mobile QR Creation

Update timeline

identified Jun 18, 2025, 08:52 PM UTC

Our team is actively investigating an increase in errors for Seatgeek impacting account crawls and transfers. While we work to resolve these issues, please make sure to handle any urgent needs manually
resolved Jun 19, 2025, 04:43 PM UTC

The Seatgeek Crawl and transfer issues should now be resolved.