Autodesk experienced a notice incident on June 16, 2026 affecting Autodesk Support, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Autodesk Support
Update timeline
- resolved Jun 16, 2026, 12:10 PM UTC
On June 16, 2026, at 03:22 AM PDT, Autodesk identified an issue where customers were unable to receive Email responses from Autodesk Support. Once the issue was resolved on June 16, 2026, at 04:39 AM PDT, Autodesk Support returned to normal operation. This incident has been resolved. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.