Autodesk incident

Forma Data Management

Minor Resolved View vendor source →

Autodesk experienced a minor incident on April 2, 2026 affecting Forma Data Management and Forma Data Management (Australia) and 1 more component, lasting 1h 57m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2026, 04:49 AM UTC
Resolved
Apr 02, 2026, 06:47 AM UTC
Duration
1h 57m
Detected by Pingoru
Apr 02, 2026, 04:49 AM UTC

Affected components

Forma Data ManagementForma Data Management (Australia)Forma Data Management (Canada)Forma Data Management (European Union)Forma Data Management (Germany)Forma Data Management (India)Forma Data Management (Japan)Forma Data Management (UK)

Update timeline

  1. investigating Apr 02, 2026, 04:49 AM UTC

    We are investigating reports of customers experiencing an issue where the Navis Work Document files (NWD Files) are not rendering properly in Forma Data Management in all regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

  2. investigating Apr 02, 2026, 05:48 AM UTC

    We are continuing to investigate the issue where customers experiencing an issue with the Navis Work Document files (NWD Files) are not rendering properly in Forma Data Management in all regions. We will provide an update within 60 minutes or sooner if we have more information to share.

  3. resolved Apr 02, 2026, 06:47 AM UTC

    The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.