Autodesk experienced a minor incident on April 2, 2026 affecting Autodesk Support, lasting 44m. The incident has been resolved; the full update timeline is below.
Affected components
Autodesk Support
Update timeline
- investigating Apr 02, 2026, 05:02 PM UTC
We are investigating an issue where customers are experiencing difficulties sending emails. Both inbound and outbound emails are returning undeliverable error message. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Apr 02, 2026, 05:47 PM UTC
After further review, no customer impact was identified. We apologize for any confusion caused by the previous notification.