Affected components
Autodesk accountOther Business Systems
Update timeline
- investigating Apr 13, 2026, 08:58 AM UTC
We are investigating an issue where customers are experiencing issues activating serial number licenses and generating network license files in RegisterOnce and Account portal. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Apr 13, 2026, 10:04 AM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
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