Forma - AutoSpecs | Forma Build | Forma Data Management | Forma Takeoff (Australia)

Update timeline

1. investigating Apr 17, 2026, 05:35 PM UTC

   We are investigating an issue where customers are experiencing delays and failures while creating projects in Forma - AutoSpecs, Forma Build, Forma Data Management, Forma Takeoff in the Australia region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

2. resolved Apr 17, 2026, 06:01 PM UTC

   The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

3. postmortem Apr 23, 2026, 04:49 PM UTC

   **AUTODESK EVENT ANALYSIS** **Incident Number:** # COE-INC140913 / #coe-inc140913-issues **Incident Date:** April 17, 2026 ‌ **Summary** On April 17, 2026, between 12:40 AM PDT and 10:57 AM PDT, Autodesk experienced a service disruption resulting in delays and failures during project creation for some customers in the Australia region. This issue affected customers using Forma Build, Forma Data Management, Forma Takeoff, and Forma AutoSpecs. ‌ **Root Cause** * A recent software change caused some project creation requests to keep retrying instead of stopping when they reached a permanent error condition. * As a result, some projects remained stuck in progress and customers saw delays or failures when trying to create new projects. * Autodesk resolved the issue by turning off the recent change in the affected region, which restored normal project creation. ‌ **Autodesk Actions** Autodesk has completed a post-incident analysis of the event and identified actions to be taken. These include the following: * Additional test coverage so similar project creation issues can be identified before release. * Monitoring and alerting improvements. ‌ Thank you for your patience and understanding.