Autobooks.co incident

Intermittent Impact / Degraded Performance

Resolved after 2 hours 1 minute, affecting Web App, on November 23, 2021.

resolved Nov 23, 2021, 06:03 PM UTC

After further monitoring, we have confirmed transaction processing delays no longer persists.

Started
Nov 23, 2021, 04:02 PM UTC
Resolved
Nov 23, 2021, 06:03 PM UTC
Duration
2h 1m
Detected by Pingoru
Nov 23, 2021, 04:02 PM UTC

Affected components

Web App

Update timeline

  1. investigating Nov 23, 2021, 04:02 PM UTC

    We are currently investigating system issues resulting in delayed transaction processing.

  2. identified Nov 23, 2021, 05:07 PM UTC

    The issue with delayed processing of transactions has been identified. We are actively working on a resolution and have confirmed the transactions are beginning to complete processing.

  3. monitoring Nov 23, 2021, 05:19 PM UTC

    A fix has been implemented and we are currently monitoring transactional processing. All delayed transactions have been fully processed at this time.

  4. resolved Nov 23, 2021, 06:03 PM UTC

    After further monitoring, we have confirmed transaction processing delays no longer persists.

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