Resolved after 3 hours 35 minutes, affecting Web App, on September 7, 2022.
Our cloud service provider has resolved the incident. We've completed monitoring and confirmed all system components are operational.
Affected components
Update timeline
- identified Sep 07, 2022, 04:32 PM UTC
Customers may be experiencing some connection issues to the Autobooks platform.
- identified Sep 07, 2022, 05:30 PM UTC
We are continuing to monitor this incident until a full resolution has been completed with our cloud service provider.
- monitoring Sep 07, 2022, 07:34 PM UTC
We are seeing improved performance in the Autobooks application but will continue to monitor until the incident is fully resolved with our cloud service provider.
- resolved Sep 07, 2022, 08:08 PM UTC
Our cloud service provider has resolved the incident. We've completed monitoring and confirmed all system components are operational.
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