Resolved after 11 hours 52 minutes, affecting API, on November 14, 2023.
A fix has been implemented and payments are now processing successfully
Affected components
API
Update timeline
- identified Nov 14, 2023, 02:15 PM UTC
One of our payment processing partners has identified an issue that is impacting online credit card payments and is working on a fix.
- monitoring Nov 14, 2023, 02:41 PM UTC
A fix has been implemented and payments are now processing successfully
- resolved Nov 15, 2023, 02:08 AM UTC
This incident has been resolved.
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