Authorize.Net experienced a notice incident on February 20, 2025 affecting EVO, lasting 8h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Feb 20, 2025, 04:38 PM UTC
An issue that was affecting EVO transaction processing has been mitigated. We are monitoring to confirm the issue is fully resolved. Impact: Users may have experienced payment processing errors with certain transactions. Reported Start Time:16:31 GMT - 20 February 2025 Next Update: As status changes. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #:INC20046786
- monitoring Feb 20, 2025, 04:45 PM UTC
An issue that was affecting EVO transaction processing has been mitigated. We are monitoring to confirm the issue is fully resolved. Impact: Users may have experienced payment processing errors with EVO SNAP transactions. Reported Start Time:13:16 GMT - 20 February 2025 Next Update: As status changes. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #:INC20046786
- resolved Feb 21, 2025, 01:09 AM UTC
The issue affecting EVO Processor has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 15:16 GMT - 20 February 2025 Reported End Time: 17:04 GMT - 20 February 2025 Impact: Customers are now able to use EVO Processor services as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #:INC20046786