Aula Education incident

Some users cannot access certain spaces in Handin and Student Success applications

Resolved after 5 hours 20 minutes, affecting Assessments, on September 2, 2020.

identified Sep 02, 2020, 12:46 PM UTC

We are continuing to work on a fix for this issue.

Started
Sep 02, 2020, 10:28 AM UTC
Resolved
Sep 02, 2020, 03:49 PM UTC
Duration
5h 20m
Detected by Pingoru
Sep 02, 2020, 10:28 AM UTC

Affected components

Assessments

Update timeline

  1. identified Sep 02, 2020, 10:28 AM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Sep 02, 2020, 12:46 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Sep 02, 2020, 03:49 PM UTC

    This incident has been resolved.

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