Aula Education incident

Turnitin unavailable to external service outage

Resolved after 16 hours 30 minutes, affecting Assessments, on October 20, 2020.

resolved Oct 21, 2020, 07:45 AM UTC

The Turnitin service have announced they have recovered from their system outage. The Turnitin - Aula integration is now working as expected.

Started
Oct 20, 2020, 03:15 PM UTC
Resolved
Oct 21, 2020, 07:45 AM UTC
Duration
16h 30m
Detected by Pingoru
Oct 20, 2020, 03:15 PM UTC

Affected components

Assessments

Update timeline

  1. monitoring Oct 20, 2020, 03:15 PM UTC

    The Turnitin service is currently recovering from a system outage. This incident is outside of the control of Aula, we will continue to monitor the situation and update our status accordingly when we have confirmation that the issue has been fully resolved. See https://turnitin.statuspage.io/incidents/436v34xyhnh9 for the most up-to-date information.

  2. resolved Oct 21, 2020, 07:45 AM UTC

    The Turnitin service have announced they have recovered from their system outage. The Turnitin - Aula integration is now working as expected.

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