Aula Education incident
Turnitin submissions and similarity reports not viewable due to external incident
Minor Vendor's status page →
Resolved after 14 hours 44 minutes, affecting Assessments and 3rd Party integrations, on December 9, 2020.
Turnitin have implemented a fix and are continuing to monitor the service.
Affected components
Assessments3rd Party integrations
Update timeline
- investigating Dec 09, 2020, 04:00 PM UTC
The Turnitin service is experiencing issues with submissions and similarity reports. They are investigating the issue and Aula we will continue to monitor the status of the service. See https://turnitin.statuspage.io/ for the most up-to-date information.
- investigating Dec 09, 2020, 04:01 PM UTC
We are continuing to investigate this issue.
- monitoring Dec 09, 2020, 05:58 PM UTC
Turnitin have implemented a fix and are continuing to monitor the service.
- resolved Dec 10, 2020, 06:45 AM UTC
Turnitin have resolved the problem.
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