Aula Education incident

Partial Outage at Coventry

Resolved after 3 hours, on February 17, 2021.

resolved Feb 17, 2021, 06:59 PM UTC

Engineering team discovered a problem that is related partial failure of one of the database nodes of Coventry. As soon as the problem has been diagnosed, engineering team executed primary switch command to trigger a node restarting process, which resulted in a healthy node responding to all requests as normal.

Started
Feb 17, 2021, 03:30 PM UTC
Resolved
Feb 17, 2021, 06:30 PM UTC
Duration
3h
Detected by Pingoru
Feb 17, 2021, 03:30 PM UTC

Update timeline

  1. resolved Feb 17, 2021, 06:59 PM UTC

    Engineering team discovered a problem that is related partial failure of one of the database nodes of Coventry. As soon as the problem has been diagnosed, engineering team executed primary switch command to trigger a node restarting process, which resulted in a healthy node responding to all requests as normal.

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