Aula Education incident

Issues with search functionality

Resolved after 6 hours 26 minutes, affecting Materials, on November 8, 2021.

monitoring Nov 08, 2021, 05:10 PM UTC

A fix has been implemented and we are monitoring the status.

Started
Nov 08, 2021, 10:55 AM UTC
Resolved
Nov 08, 2021, 05:21 PM UTC
Duration
6h 26m
Detected by Pingoru
Nov 08, 2021, 10:55 AM UTC

Affected components

Materials

Update timeline

  1. investigating Nov 08, 2021, 10:55 AM UTC

    We are investigating issues with search functionality. During this time, users will be unable to search for resources on Aula. Status will be updated once our engineering team identifies the root cause of the problem.

  2. identified Nov 08, 2021, 12:59 PM UTC

    The issue has now been identified and a fix is being implemented. Thank you for your patience.

  3. monitoring Nov 08, 2021, 05:10 PM UTC

    A fix has been implemented and we are monitoring the status.

  4. resolved Nov 08, 2021, 05:21 PM UTC

    The incident has been resolved. Thank you for your patience.

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