Aula Education incident
[Coventry Only] Degraded performance of live updates
Resolved after 19 hours 40 minutes, affecting iOS App and Feed Posts & Comments and 1 more, on April 4, 2022.
A fix has been rolled out for the affected systems, the latency of live updates is now in the expected limits. We'll be monitoring the system for further instability of live updates.
Affected components
Update timeline
- identified Apr 04, 2022, 05:08 PM UTC
We have observed intermittent issues and poor latency with live updates. This may affect, for example: - direct and group conversations - automatic updates of posts and materials In general, refreshing the page should show the latest available content.
- monitoring Apr 05, 2022, 05:12 AM UTC
A fix has been rolled out for the affected systems, the latency of live updates is now in the expected limits. We'll be monitoring the system for further instability of live updates.
- resolved Apr 05, 2022, 12:48 PM UTC
Live events are now operating in the expected thresholds.
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