Aula Education incident

Large volume of notifications

Resolved after 20 hours 59 minutes, affecting Notifications, on October 12, 2022.

resolved Oct 13, 2022, 10:55 AM UTC

The underlying issue has been fixed, users should no longer see unrelated notifications. Thanks for your patience.

Started
Oct 12, 2022, 01:55 PM UTC
Resolved
Oct 13, 2022, 10:55 AM UTC
Duration
20h 59m
Detected by Pingoru
Oct 12, 2022, 01:55 PM UTC

Affected components

Notifications

Update timeline

  1. identified Oct 12, 2022, 01:55 PM UTC

    We are aware of an issue that is causing students and educators to receive large numbers of notifications for spaces that they are not a member of. The underlying issue has now been identified and we are working to resolve it as soon as possible. We apologise for any inconvenience caused.

  2. identified Oct 12, 2022, 03:18 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Oct 13, 2022, 10:55 AM UTC

    The underlying issue has been fixed, users should no longer see unrelated notifications. Thanks for your patience.

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