Aula Education incident

Some users are unable to access Aula

Resolved after 14 hours 32 minutes, on June 19, 2023.

monitoring Jun 19, 2023, 05:53 PM UTC

Access issues have now resolved. Investigations have indicated that the reported issues are related to users local network. We will continue to monitor the situation.

Started
Jun 19, 2023, 05:34 PM UTC
Resolved
Jun 20, 2023, 08:06 AM UTC
Duration
14h 32m
Detected by Pingoru
Jun 19, 2023, 05:34 PM UTC

Update timeline

  1. investigating Jun 19, 2023, 05:34 PM UTC

    Some users at Coventry University are reporting issues access Aula environments. We are investigating the issue and will post and update when we have more information.

  2. monitoring Jun 19, 2023, 05:53 PM UTC

    Access issues have now resolved. Investigations have indicated that the reported issues are related to users local network. We will continue to monitor the situation.

  3. resolved Jun 20, 2023, 08:06 AM UTC

    This incident has been resolved.

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