Resolved after 1 day 1 hour, affecting Android App, on September 28, 2023.
We have had confirmation from end-users that had experienced this issue that is has now been resolved for them.
Affected components
Update timeline
- investigating Sep 28, 2023, 02:48 PM UTC
We are investigating reports from users of the mobile app on Android who are having trouble signing in via SSO. The issue does not appear to impact iOS users.
- identified Sep 28, 2023, 04:41 PM UTC
We have identified the issue and are currently testing a fix. All going well we will submit the fix to the Play Store tomorrow (Friday) morning.
- identified Sep 29, 2023, 09:16 AM UTC
We have released a fix for this to the Google Play Store and are awaiting review.
- monitoring Sep 29, 2023, 09:32 AM UTC
Version 9.0.5 of the Aula mobile app is now available on the Google Play Store containing a fix for this issue.
- resolved Sep 29, 2023, 04:04 PM UTC
We have had confirmation from end-users that had experienced this issue that is has now been resolved for them.
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