Resolved after 2 days 18 hours, affecting iOS App and Android App, on October 6, 2023.
We have had confirmation from users that this issue was resolved with the new app update.
Affected components
Update timeline
- investigating Oct 06, 2023, 01:52 PM UTC
We have received reports of users who sign in via magic links being redirected to the institution SSO page. We are currently investigating the issue and will post updates here. In the meantime we recommend that those who are affected access Aula via the web.
- identified Oct 06, 2023, 02:41 PM UTC
We have identified the source of the issue and are currently working on a fix. We will release a new app version to resolve this problem.
- identified Oct 06, 2023, 04:48 PM UTC
We have submitted app version 9.0.6 to the App Store and Google Play Store containing a fix for this issue.
- identified Oct 06, 2023, 04:49 PM UTC
9.0.6 of the mobile app is now available in the App Store.
- monitoring Oct 06, 2023, 05:00 PM UTC
9.0.6 of the mobile app is now available in both the App Store and the Google Play Store. If you don't see it immediately, try again in a few minutes.
- resolved Oct 09, 2023, 08:27 AM UTC
We have had confirmation from users that this issue was resolved with the new app update.
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