Auditoria.AI incident

AP Invoices Extraction - Degradation of Performance

Minor Resolved View vendor source →

Auditoria.AI experienced a minor incident on January 30, 2026 affecting AAI Application, lasting 5h 59m. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2026, 05:46 PM UTC
Resolved
Jan 30, 2026, 11:46 PM UTC
Duration
5h 59m
Detected by Pingoru
Jan 30, 2026, 05:46 PM UTC

Affected components

AAI Application

Update timeline

  1. investigating Jan 30, 2026, 05:46 PM UTC

    Auditoria production environment in regions [US-West-2] for the AP Invoices product is currently experiencing a degradation in performance due to a current issue with a subprocessor. We are closely monitoring and working with this subprocessor and will provide an update once this issue at the subprocessor has been resolved.

  2. investigating Jan 30, 2026, 06:26 PM UTC

    We are continuing to investigate this issue.

  3. identified Jan 30, 2026, 07:55 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Jan 30, 2026, 08:58 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Jan 30, 2026, 09:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jan 30, 2026, 11:46 PM UTC

    This incident has been resolved.