AudioEye experienced a notice incident on March 20, 2026 affecting AudioEye Services, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
AudioEye Services
Update timeline
- resolved Mar 20, 2026, 06:25 PM UTC
During a scheduled deployment of CDN rules, we unintentionally triggered a cache purge. The resulting traffic spike overwhelmed our backend systems, causing server errors for approximately 0.5% of requests between 17:56–18:04 UTC. Our on-call team detected the issue within minutes and restored capacity by scaling backend resources.