Attio incident

Reports of delay to mailbox and calendar sync

Ongoing since 06:34 PM UTC, affecting Background Tasks.

monitoring Nov 12, 2026, 07:45 PM UTC

We have restored regular google mailbox and calendar syncing, and continue to monitor impact to exchange mailboxes caused by an ongoing upstream incident. Our team is monitoring and ready to mitigate any further delays.

Started
Nov 12, 2026, 06:34 PM UTC
Resolved
Ongoing
Duration
● 1h 21m
Detected by Pingoru
Nov 12, 2026, 06:34 PM UTC

Affected components

Background Tasks

Update timeline

  1. investigating Nov 12, 2026, 06:34 PM UTC

    We’re investigating reports of delays to our mail engine syncing exchange mailboxes. We are currently investigating the root cause and our team is working to resolve the issue as quickly as possible.

  2. identified Nov 12, 2026, 06:50 PM UTC

    We’ve identified an issue with an upstream provider that is causing delays to syncing mailboxes and calendars into Attio. Our team is currently working to mitigate this delay and get mailbox syncing back to realtime.

  3. monitoring Nov 12, 2026, 07:45 PM UTC

    We have restored regular google mailbox and calendar syncing, and continue to monitor impact to exchange mailboxes caused by an ongoing upstream incident. Our team is monitoring and ready to mitigate any further delays.

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