Attentive Outage History

Attentive is up right now

Attentive had 3 outages in the last 2 years totaling 34h 51m of downtime — averaging 0.1 incidents per month.

There were 3 Attentive outages since October 20, 2025 totaling 34h 51m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://attentive.statuspage.io

Major March 26, 2026

Campaign sends are paused

Detected by Pingoru
Mar 26, 2026, 05:04 AM UTC
Resolved
Mar 26, 2026, 11:03 PM UTC
Duration
17h 58m
Affected: Message Sending
Timeline · 3 updates
  1. identified Mar 26, 2026, 07:51 PM UTC

    Campaign sends are currently paused. Our engineering team has identified the issue, and we are working to fix it.

  2. monitoring Mar 26, 2026, 08:41 PM UTC

    Campaign sends have resumed. We are now sending any campaigns that were not sent between 1:04 PM and 4:25 PM ET. All future scheduled campaigns will be sent as normal.

  3. resolved Mar 26, 2026, 11:03 PM UTC

    All campaign functionality is fully restored.

Read the full incident report →

Major February 10, 2026

Partial Outage (External) - Event Collection & Creative Serving

Detected by Pingoru
Feb 10, 2026, 08:45 PM UTC
Resolved
Feb 10, 2026, 10:39 PM UTC
Duration
1h 54m
Affected: Creative ServingEvent Collection
Timeline · 4 updates
  1. monitoring Feb 10, 2026, 09:46 PM UTC

    20:45 UTC We are monitoring a partial outage of our external cloud provider.

  2. monitoring Feb 10, 2026, 09:50 PM UTC

    21:45 UTC We are monitoring a partial outage of our external cloud provider. They have begun to apply remediation and we are seeing initial recovery.

  3. monitoring Feb 10, 2026, 10:12 PM UTC

    22:12 UTC We are still monitoring a partial outage of our external cloud provider. Recovery trend continues and is steadily approaching resolution.

  4. resolved Feb 10, 2026, 10:39 PM UTC

    22:35 UTC Our cloud provider has given the all clear and we can confirm we see full recovery.

Read the full incident report →

Critical October 20, 2025

Widespread Access Issue

Detected by Pingoru
Oct 20, 2025, 06:45 AM UTC
Resolved
Oct 20, 2025, 09:43 PM UTC
Duration
14h 57m
Affected: CampaignsCreative ServingEvent CollectionJourneysLink ResolutionReportingMessage SendingTest Messages
Timeline · 4 updates
  1. identified Oct 20, 2025, 03:34 PM UTC

    Due to an issue with one of our upstream providers Attentive has temporarily paused message sending and showing signup units, and reports cannot be downloaded. Some pages in the application may also be slow to respond. We are working on addressing the issue.

  2. identified Oct 20, 2025, 03:42 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Oct 20, 2025, 08:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 20, 2025, 09:43 PM UTC

    This incident has been resolved.

Read the full incident report →