Attentive incident

Campaign sends are paused

Major Resolved View vendor source →

Attentive experienced a major incident on March 26, 2026 affecting Message Sending, lasting 17h 58m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2026, 05:04 AM UTC
Resolved
Mar 26, 2026, 11:03 PM UTC
Duration
17h 58m
Detected by Pingoru
Mar 26, 2026, 05:04 AM UTC

Affected components

Message Sending

Update timeline

  1. identified Mar 26, 2026, 07:51 PM UTC

    Campaign sends are currently paused. Our engineering team has identified the issue, and we are working to fix it.

  2. monitoring Mar 26, 2026, 08:41 PM UTC

    Campaign sends have resumed. We are now sending any campaigns that were not sent between 1:04 PM and 4:25 PM ET. All future scheduled campaigns will be sent as normal.

  3. resolved Mar 26, 2026, 11:03 PM UTC

    All campaign functionality is fully restored.