Atlassian incident · via Atlassian Developer

Remote Forge Apps facing rate-limiting issues

Resolved after 7 hours 6 minutes, affecting Bitbucket Cloud APIs and App listing management and 1 more, on June 26, 2026.

resolved Jun 26, 2026, 09:39 PM UTC

On June 26, 2026, some customers may have experienced performance degradation with remote Forge apps facing rate-limiting issues. The issue has now been resolved, and the service is operating normally for all affected customers.

Started
Jun 26, 2026, 02:32 PM UTC
Resolved
Jun 26, 2026, 09:39 PM UTC
Duration
7h 6m
Detected by Pingoru
Jun 26, 2026, 02:32 PM UTC

Affected components

Bitbucket Cloud APIsApp listing managementApp DeploymentApp listingsConfluence Cloud APIsArtifactory (Maven repository)Atlassian Support contact formApp pricingJira Cloud APIsCreate and manage apps

Update timeline

  1. identified Jun 26, 2026, 02:32 PM UTC

    We have identified the source of service performance issues, affecting your forge remote-apps services. Our team has initiated a remediation and is actively monitoring recovery. We will provide the next update within the next one hour.

  2. identified Jun 26, 2026, 03:28 PM UTC

    Our team has applied the mitigation, and we are seeing recovery. We will continue to share additional updates here as more information becomes available.

  3. identified Jun 26, 2026, 07:43 PM UTC

    Our team continues to monitor the recovery in progress, and we will share additional updates here as more information becomes available.

  4. monitoring Jun 26, 2026, 09:24 PM UTC

    The issue has been resolved, and services are now operating normally for all affected customers. We'll continue to monitor closely to confirm stability.

  5. resolved Jun 26, 2026, 09:39 PM UTC

    On June 26, 2026, some customers may have experienced performance degradation with remote Forge apps facing rate-limiting issues. The issue has now been resolved, and the service is operating normally for all affected customers.

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