Atlassian incident · via Jira Core

For Jira-software viewIssues and viewBoard are degraded

Major Resolved View vendor source →

Atlassian experienced a major incident on June 1, 2026 affecting Viewing content and Create and edit and 1 more component, lasting 5h 17m. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2026, 08:06 AM UTC
Resolved
Jun 01, 2026, 01:23 PM UTC
Duration
5h 17m
Detected by Pingoru
Jun 01, 2026, 08:06 AM UTC

Affected components

Viewing contentCreate and editAuthentication and User ManagementSearchNotificationsAdministrationMarketplaceMobilePurchasing & LicensingSignup

Update timeline

  1. investigating Jun 01, 2026, 08:06 AM UTC

    We are investigating cases of partial-outage for Jira-software in the EU Region. We will provide more details within the next hour.

  2. identified Jun 01, 2026, 08:06 AM UTC

    We have identified an issue causing degraded performance for Jira Software, Jira Work Management, and Jira Service Management in the EU region. affected users may experience 5XX errors when accessing issues, boards, and navigation. Our engineering team is actively working on a resolution. We will provide an update within the next hour.

  3. monitoring Jun 01, 2026, 09:07 AM UTC

    We have implemented a fix for the issue causing degraded performance for Jira Software and Jira Service Management in the EU region. The impact has been mitigated, and we are actively monitoring the stability.

  4. resolved Jun 01, 2026, 01:23 PM UTC

    This incident has been resolved. The issue causing degraded performance for Jira Software and Jira Service Management in the EU region has been fully mitigated. We have deployed a fix to prevent recurrence. If you continue to experience issues, please contact Atlassian Support. We apologise for the disruption and thank you for your patience.