Atlassian incident · via Jira Software
Disrupted create and view issue for some customers
Resolved after 5 hours 21 minutes, affecting Viewing content and Create and edit and 1 more, on January 12, 2026.
The service disruption has been fully resolved, and services are now operating normally for all impacted customers.
Affected components
Update timeline
- investigating Jan 12, 2026, 06:23 PM UTC
We are actively investigating reports of a partial service disruption affecting Jira create, view, view board, and edit issue for some customers. We'll share updates here as more information is available.
- investigating Jan 12, 2026, 06:23 PM UTC
We are continuing to actively investigate reports of a partial service disruption affecting Jira create issue, issue view, view board, and edit issue for some customers. We'll share updates here in one hour or as more information is available.
- investigating Jan 12, 2026, 06:23 PM UTC
Our teams are continuing to actively investigate reports of a partial service disruption affecting Jira create issue, issue view, view board, and edit issue for some customers. We'll share updates here in one hour or as more information is available.
- investigating Jan 12, 2026, 07:26 PM UTC
Our teams are continuing to actively investigate reports of a partial service disruption affecting Jira create issue, issue view, view board, and edit issue for some customers. We'll share updates here in one hour or as more information is available.
- monitoring Jan 12, 2026, 07:26 PM UTC
The issue has been resolved and services are now operating normally for all affected customers. We'll continue to monitor closely to confirm stability.
- resolved Jan 12, 2026, 11:45 PM UTC
The service disruption has been fully resolved, and services are now operating normally for all impacted customers.
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