Atlassian incident · via Atlassian Developer

Forge custom fields are not getting created

Resolved after 2 hours 8 minutes, affecting Bitbucket Cloud APIs and App listing management and 1 more, on May 20, 2026.

resolved May 20, 2026, 02:14 PM UTC

The root cause has been identified and a fix has been applied. Full service restoration has been completed.

Started: May 20, 2026, 12:06 PM UTC
Resolved: May 20, 2026, 02:14 PM UTC
Duration: 2h 8m
Detected by Pingoru: May 20, 2026, 12:06 PM UTC

Affected components

Bitbucket Cloud APIsApp listing managementApp DeploymentApp listingsConfluence Cloud APIsArtifactory (Maven repository)Atlassian Support contact formApp pricingJira Cloud APIsCreate and manage apps

Update timeline

identified May 20, 2026, 12:06 PM UTC

Our teams have identified the root cause and are in process of deploying a fix. We will share further updates in next 3 hours, or sooner if we have any meaningful developments to report. The impact is limited to new deployments with Forge custom fields on Jira work items, however existing deployments with custom fields are running without any issues.
resolved May 20, 2026, 02:14 PM UTC

The root cause has been identified and a fix has been applied. Full service restoration has been completed.

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