Atlassian incident · via Atlassian Developer

Static macro rendering is failing in Confluence Cloud

Major Resolved View vendor source →
Started
Mar 12, 2026, 11:42 AM UTC
Resolved
Mar 13, 2026, 12:26 AM UTC
Duration
12h 43m
Detected by Pingoru
Mar 12, 2026, 11:42 AM UTC

Affected components

Bitbucket Cloud APIsApp listing managementApp DeploymentApp listingsConfluence Cloud APIsArtifactory (Maven repository)Atlassian Support contact formApp pricingJira Cloud APIsCreate and manage appsDeveloper communityDeveloper documentationDeveloper service deskApp submissionsAuthentication and user managementProduct EventsMarketplace service deskUser APIsCategory landing pagesForge App InstallationWebhooksEvaluations and purchasesAtlassian SupportForge CDN (Custom UI)In-product Marketplace and app installation (Cloud)Forge Function InvocationWeb TriggersVulnerability management [AMS]In-product Marketplace and app installation (Server)aui-cdn.atlassian.comNotificationsForge App LogsPrivate listingsForge App MonitoringReporting APIs and dashboardsDeveloper consoleSearchForge direct app distributionVendor managementHosted storageVendor Home PageForge CLIEnd-user consentForge App AlertsApp Data ResidencyForge SQL

Update timeline

  1. investigating Mar 12, 2026, 11:42 AM UTC

    Confluence Cloud users may experience errors when accessing certain Marketplace macros. Affected customers are seeing the message Error rendering macro 'static-macro': Page loading failed. Our team is actively investigating this issue. We will provide another update within 2 hours, or sooner.

  2. investigating Mar 12, 2026, 01:38 PM UTC

    Confluence Cloud users may experience errors when accessing certain Marketplace macros. Affected customers are seeing the message Error rendering macro 'static-macro': Page loading failed. Our team is actively investigating this issue. We will provide another update within 2 hours, or sooner.

  3. identified Mar 12, 2026, 01:38 PM UTC

    Our team has identified the cause of this issue, and a fix is currently being deployed. We are monitoring the deployment, and we will provide another update within 2 hours, or sooner if needed.

  4. resolved Mar 13, 2026, 12:26 AM UTC

    On March 12, 2026, affected Confluence Cloud users may have experienced some service disruption. The issue has now been resolved, and the service is operating normally for all affected customers.

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