Atlassian incident · via Atlassian Developer

Connect Apps Performance Degradation

Resolved after 45 minutes, affecting Bitbucket Cloud APIs and App listing management and 1 more, on March 24, 2026.

resolved Mar 24, 2026, 08:44 AM UTC

On March 24, 2026, between 04:14 AM UTC and 08:40 AM UTC, Connect Apps using connect API's experienced performance degradation. The issue has now been resolved, and the service is operating normally for all affected customers.

Started: Mar 24, 2026, 07:59 AM UTC
Resolved: Mar 24, 2026, 08:44 AM UTC
Duration: 45m
Detected by Pingoru: Mar 24, 2026, 07:59 AM UTC

Affected components

Bitbucket Cloud APIsApp listing managementApp DeploymentApp listingsConfluence Cloud APIsArtifactory (Maven repository)Atlassian Support contact formApp pricingJira Cloud APIsCreate and manage apps

Update timeline

identified Mar 24, 2026, 07:59 AM UTC

We are receiving reports of degraded performance on the Connect APIs impacting Connect apps. We have identified the cause and are rolling out a fix now. We are monitoring the deployment and will provide another update within two hours, or sooner
resolved Mar 24, 2026, 08:44 AM UTC

On March 24, 2026, between 04:14 AM UTC and 08:40 AM UTC, Connect Apps using connect API's experienced performance degradation. The issue has now been resolved, and the service is operating normally for all affected customers.

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