Atlassian incident · via Atlassian Developer

Disrupted Service Desk availability

Critical Resolved View vendor source →

Atlassian experienced a critical incident on May 14, 2026 affecting Bitbucket Cloud APIs and App listing management and 1 more component, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2026, 09:04 PM UTC
Resolved
May 14, 2026, 09:35 PM UTC
Duration
31m
Detected by Pingoru
May 14, 2026, 09:04 PM UTC

Affected components

Bitbucket Cloud APIsApp listing managementApp DeploymentApp listingsConfluence Cloud APIsArtifactory (Maven repository)Atlassian Support contact formApp pricingJira Cloud APIsCreate and manage apps

Update timeline

  1. identified May 14, 2026, 09:04 PM UTC

    We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience inaccessibility for Developer and Marketplace service desks. We will continue to share additional updates here as more information is available.

  2. monitoring May 14, 2026, 09:20 PM UTC

    The issue has now been resolved, and services are operating normally for all affected customers. We will continue to monitor closely to confirm stability.

  3. resolved May 14, 2026, 09:35 PM UTC

    On May 14, 2026, Developer and Marketplace service desks were inaccessible for affected users. The issue has now been resolved, and the service is operating normally for all affected customers.