Atlassian incident · via Atlassian Developer
Degraded performance of Forge trigger
Resolved after 4 hours 54 minutes, affecting Bitbucket Cloud APIs and App listing management and 1 more, on May 5, 2026.
On Tuesday, May 5, 2026, some Forge users may have experienced performance delays in webhook delivery in the US East region. The issue has now been resolved, and the service is operating normally for all affected customers.
Affected components
Update timeline
- investigating May 05, 2026, 05:40 PM UTC
We are actively investigating reports of performance degradation affecting Forge webhook delivery in the US East region. We will share updates here as more information is available.
- identified May 05, 2026, 06:58 PM UTC
We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. We are seeing signs of improvement. Affected users may experience some delays in web hook delivery in the US East region. We'll continue to share additional updates here as more information is available.
- identified May 05, 2026, 08:37 PM UTC
Our teams have identified the cause of the issue and are continuing to work on mitigations. We continue to see signs of improvement. Affected users may experience some delays in web hook delivery in the US East region. We'll continue to share additional updates here as more information is available.
- resolved May 05, 2026, 10:34 PM UTC
On Tuesday, May 5, 2026, some Forge users may have experienced performance delays in webhook delivery in the US East region. The issue has now been resolved, and the service is operating normally for all affected customers.
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